Cy-Fair Medical Plaza

I went to the ER at CyFair Med Center, and from there was admitted to the hospital due to my symptoms (horrible head/neck ache, elevated heart rate, dizziness, nausea). I was there for 2 days, in those two days i had to beg for pain medication, repeatedly told them my pain management was not being managed properly, they repeatedly tried to give me nsaids which i told them i could not take because of stomach ulcers. I was hurting so bad that i was vomiting. They blew 3 veins while attempting to put an iv line in which has never happened to me once in my entire life. They took mri's, xrays, and ct's, which never told me the results of. They continuoisly told me my heart rate was 130+ which is very dangerous and could lead to heart attack. They gave me a shot in my stomach and told me it was a blood thinner but would tell me nothing else about why i needed it.nThe night before i was released i finally saw the neurologist, who informed me that i had a bulging disc in my cervical spine that was pressing on a nerve, hence all the pain i was in. He spoke to the nurses and left me 2 prescriptions, which i was to fill when i was released. He had his own practice and wanted me to go there for the rest of my testing.nThe next morning i was told i would speak to an on-call physician who would probably release me. The on-call came in around noon with no chart in his hand and told me he was releasing me and i could take ibuprofen for any pain i was feeling. I told him i could not take nsaids because of my ulcer. He said i could just take tylenol then. When i told him i had seen a neurologist the night before and actually had a bulging disc and pinched nerve, he knew nothing of this. Nor did he know of my excelerated heart rate. Thankfully before he left the neurologist was able to give me a prescription for a muscle relaxer, that would help me control the pain just a little.nSo the primary doctor, after learning all this, left the room and left me with many unanswered questions, esp my heart rate. I am trying my hardest to get a dr appt with my primary tomorrow; if i dont i will need to go to the ER again (not CyFair of course). I spoke with some sort of patient advocate before i left regarding some of my concerns.All she said was that the attending physician must have read my chart before the neurologist came. So he released me without even knowing what was fully wrong with me, and whether i was stable or not. This disturbs me deeply and now i am scared i was released before they got me stable.nI would recommend avoiding this hospital at all possible. Their lines of communication are horrible, they play around too much, and they dont seem to care if the patient is in horrible pain. Also the attending physicians are there long enough to release you and give you tylenol for pain. I hope they allow me to post pics so you can see what they did to my hand and elbow.nForgot to mention - in my ER room there was a needle just lying on the floor!!

It is a poorly staffed facility. Your attention is horrible I do not recommend it. They tell lies not to assist you and they expose other centers that send the patient's information saying that it is not delivered. Then they send you to look for the information personally because they make you believe that they have the broken fax and after calling my doctor who referred me and running to erase that my information was given, they appear that the doctor Ninh Njuyen has all my medical history printed. After exposing the endocrinology center for not having delivered on time. Which was a lie because my information was there. They make me fill out the facility's policy that states that if I arrive 15 minutes late, I would have to pay $ 25 or lose my shift. And who charges them for their delay and their bad information? After the delay for causing the whole problem. They come to attend me and of course they will charge my insurance. Determined that my surgery would not be done, and would be referred to another doctor to perform it. It can be a serious institution. Who first says that they do not have my medical history and then they give me the copy of my record sent by my endocrine? And besides not explaining why they are not going to do the operation. Without further ado, I wasted my time and my money. In this clinic in suite 260. With the staff from the lady at the reception. That he does not have any information about the personnel who will be assisted. And he informs you minutes before the consultation, as the doctor's assistant, who later appears with the printed information and Dr. Ninh Njuyen. His lack of ethics, showing that he had received my information. And without an explanation of his decision at all. it surpasses the limits of medical care in a country that for me is the best in the world.

Good attention