Office Depot

I'm giving them five stars because even though they couldn't help me with certain items there was a tornado that came through and there they told us it was up to us if we wanted to leave that they highly suggested we go to the back of the building to be safe they locked the doors and made sure everyone was safe and then they let us go when it was clear to end clear to leave big ups to The Office Depot Office Max team here in Spartanburg and Westgate you guys are amazing

They are good they just need to keep my labels near the front of the store....

Office Depot in the Westgate Mall area has a good variety of items. There is a young, tech savvy gentleman who works in the print department who is the most professional person I've ever known and helped me to design a beautiful program .

I love this store. Everyone is so nice. They always help me with my projects. I use the printing services excessively. I've been using them for years and never had a problem but once and they fixed it immediately. I reccomend them to everyone. I've also used the computer services for my laptop. They are truly a one stop shop with a professional and friendly environment.

Last Thursday I ordered 25 copies and for the edges to be trimmed and for the pages to be cut into four sections (all options offered online) when I picked up my prints they were cut extremely poorly, half didn’t have straight edges and the other half cut off my logo. I called and they said they would reprint everything and cut again. I called a few hours later and they said I had to come back in in order for them to be reprinted but at this time I had no one to watch my son and I could not come in. I came in on Friday on my lunch break and discussed the issue with someone who said the problem would be fixed shortly. I called a few hours later and was told my copies were printed but not cut and to wait on a phone call that they were ready. I never received a call so I called on Saturday. I was told my copies were ready. I came into the store to find my copies were never printed and never cut but it was the same box of the wrongly cut original copies. At this point I was behind on mailing my copies out for my small business and I asked for them to be reprinted, cut and a refund. I was offered a 50% refund. When the copies were printed and cut again I went ahead and got another 25 to avoid being backed up on mailing again. When I picked up my now order of 50 copies and took them home to cut the edges off (because apparently they cannot cut it 4 ways and cut the trim even though I was told originally they could) after hours of trimming the edge myself I discovered that the cuts made by their team were actually not straight AGAIN. I have a small business from home and a son I watch full time, I cannot afford to lose money due to a company I cannot trust and I cannot keep going back to Office Depot every 3 hours to baby sit them to make sure things are printed and cut correctly. Working with this facility has been a nightmare and I wouldn’t recommend it. I’ve lost sales and will probably lose customers over this experience.