Beacon Behavioral Hospital - New Orleans

It's a nice place to work...but for one Tech who always seem to have his hand in people getting fired Miss Wendell

As a group home house manager Beacon is always available to assist me with my clients that are suffering with a mental health crisis. The intake process to have my clients admitted is very smooth and efficient. The clients I have helped get admitted have been released and stable enough to go back to live in the community. The social workers, doctors, intake coordinators do an awesome job in helping my clients get through there mental health crisis. The support they give my clients while admitted is outstanding as well as the aftercare upon discharge. Its great to have such an amazing hospital that is there to serve the mentally ill population.

Oh my goodness, I have a family that was interested in seeking help for depression an her Case manager recommended this place ud83dude02”Laughing Joke” BedBugs, Disrespectful staffs , No Patient ever allowed outside, No Staff takes any Medical matters Seriously, An having to wear Paper Suits is a horrible way to live especially when people are trying to seek any kind of help . They have Guards everywhere,nBars on windows and windows covered so nobody can see any type of daylight or night .nThis place SERIOUSLY NEEDS TO BE SHUT DOWN “NO HESITATION “

I had a family member in this facility for 8 days. This facility is run worse than a prison system. The patients are stripped of their dignity, their rights and freedoms. I understand that these patients need intervention but they do not deserve the way they are treated here. People come here who are broken, depressed, suicidal, or having some kind of psychological breakdown. The facility looks like a prison or terribly run nursing home. The windows have bars and are frosted over where patients cannot see outside. They are never taken outside into the sunlight. This facility had an outbreak of bedbugs and the patients were instructed to shower and were put into paper scrubs. Some of the staff members were awesome and very caring and understanding but others have no business working with patients. They were rude, confrontational and very restrictive to the patients. My family member was afraid for her own safety as the men and women were allowed access to each other’s halls day and night. When we requested a transfer because of the bedbugs and safety concerns, the staff was not interested in helping facilitate this at all. I would not recommend this facility to anyone with a mental health problem, or anyone for any reason actually. I did report my concerns to the state and our insurance company. I really feel like our mental health care in this state is very substandard and needs a major overhaul. The food was terrible, the facility was in severe need of an upgrade. We were not allowed to bring decent food for My family member. These patients are sick and need care. They are not prisoners.

I am the family member of a patient. I'm so disappointed in this place. I have had no updates, only a call for a background check. Administration and Social Services never answers their phone. The patient was admitted thru a hospital & this place is a joke.