SunTrust

This branch have no sense of urgency. The service is very inconsistent but mostly not good. Since we have to use the drive though, you would think they would want to give you 2 to 3 withdraw slips; if you ask, so you can be ready to do business when you pull up. This would help get the line down a little faster. Not this branch!!! It's just easier and faster to do business at the other 2 branches that I now have to visit because of the inconsistent service.

The Service is horrible they have no sense of urgency it’s almost as if they don’t think that we work I have a job that I have to be to and I’m running behind because of how slow this bank is

Joke of a branch. Every time I’ve come they take forever, and refused to cash BOTH Economic Impact Payment checks I tried to cash here, citing “The system is down.” both times, in April 2020 and January 2021. What. A. Joke.

After weeks of extensive teller training in Atlanta, I continued my training at this location but had to quit after 3 days for the sole reason that Mrs. Smita Brahmbhatt, the Indian teller manager here, was verbally abusing me. She was extremely mean, rude, and demeaning towards me. She made me feel very unwelcome and uncomfortable the days I trained under her. She would verbatim say that I was making her headache worse, that I counted money like a child, and that she did not want me to burden the other tellers when she was away on vacation. Smita would purposely take my chair when there were no clients in the lobby, forcing me to stand up, even when she and the other tellers were sitting. She told me she did not trust me and would continuously compare me to other tellers that have worked months before me. If any of the other tellers would try to help me or comfort me, she would take them into another room and tell them not to talk to me. When I cried at work because of her, Smita said, and I quote, “You have to stop with all this crying stuff.” Stacy Rhine, the branch manager here, would watch Smita treat me this way and say nothing. When Smita was out of the room, Stacy would be so nice and friendly with me, but acted completely different when Smita was near. Other tellers have quit and complained to Human Resources about the management at this location but nothing has been done. One of the tellers even told me she cried on her first day too because of Smita, and that is not okay. I only worked here for 3 days and could not bear to work another day under her. Mrs. Smita Brahmbhatt needs to retire already, quit, or be fired for treating her employees and her clients this way.

Worst bank ever. ATM is broken and there's only one. Inside isn't as clean and well kept as Chase, Wells Fargo, etc.nThe app makes absolutely no sense. Constantly asks you for a pin they email you. You can't do mobile deposits over $1000. Definitely signing up for a different bank asap.