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PNC Bank

6430 Bells Ferry Rd, Woodstock, GA 30189, USA

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Detailed Information

Place Types Bank
Address 6430 Bells Ferry Rd, Woodstock, GA 30189, USA
Coordinate 34.1124648,-84.5813473
Website https://apps.pnc.com/locator/#/result-details/00178040/woodstoc
Rating 3.4
Compound Code 4C69+XF Woodstock, GA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Ron Turner (01/04/2021)

Just too many issues with this bank, need a bank that feels like a bank. No tellers, appts needed to talk to someone, interest accounts that don’t pay the correct interest...we’re moving our account elsewhere!

Ryan Losito (12/09/2020)

Terrible experience with PNC. Deposited checks to this ATM and the ATM ate one of my checks with out depositing the funds to my account. On top of the that, the ATM rejected my other checks because they had expired. Rejecting my checks cost an extra $12 fee per check for servicing. Called to straighten out the issue, and the manager blamed me for not noticing the expiration date. Really disappointed in their lack of effort to help a customer. Taking my business else where! Avoid this bank.

Laura Egan (07/18/2019)

I absolutely love this branch!!! Pnc is an AMAZING bank, but this branch alone definitely stands out! I've been with PNC for about 7 years, and I've never had any problems whatsoever. Everyone who works at this branch is always so nice, helpful and caring. They literally bend over backwards to accommodate for their customers!nnI wish I would have caught his name, but I had racked up a rather hefty bill of overdraft fees, and he waived them for me! Thank you so so much for literally saving my day! I'm in between jobs and waiting on my first paycheck, so funds are scarce, but thanks to you, my entire day got turned around!

Autumn Simpson (05/23/2019)

When I opened my account 3 years ago with PNC, I was so refreshed to have great customer service in the bank as well as over the phone and online. I enjoyed being a customer so much so that I referred 4 other family members to switching over to PNC. Unfortunately, with the new management of this Woodstock location there have been many instances of miscommunication and many times that the current manager has failed to contact me after a customer service representative stated he would give me a call back . After three failed attempts of not hearing back from the manager , I set up an appointment to speak with him in person. Arriving to my appointment, the manager was already in office with another client , I waited 15 minutes to then be shuffled off to another customer service representative instead of the manager I set up the appointment with. The one aspect of my issue that I came into the bank for could only be solved by a manager , and yet he still did not resolve the issue . I was told that if he did not solve the issue by the end of today that he would solve it when he returns from Vacation on June 3rd . This has stretched out a simple situation that could have been handled within 30 minutes to now not being resolved with month of correspondence. Very unprofessional.

Tracy Rodgers (07/23/2019)

PNC Bank is the WORST I've ever dealt with. My husband died a year ago, I drove 3 hours to het to nearest branch, provided them with all the paperwork they asked for and I still don't have the money distributed from his savings or checking accounts. I call customer service and they tell me the department I need to talk to doesn't have a phone number. I call a branch and am put on hold with just silence, when they finally answer the branch manager is gone for the day before 1pm & the other manager is at lunch. I will never use & will never recommend PNC Bank to anyone. HORRIBLE customer service. At this point I feel like they're holding my husband's money hostage and I need to get it to his children for their college tuition.

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