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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
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Wells Fargo Bank
Wells Fargo Bank
Wells Fargo Bank
Wells Fargo Bank
Wells Fargo Bank
Reviews
Leniece “Ms. Leniece” Pennamon (08/31/2020)
I was so honored when the branch manager Ms.Owens called me just to let me know if I ever had a problem just call her personally for assistance. I thought that to be such a professional courtesy from a banker. It made me feel nice and special. Thanks Tom Hill branch. I think you're all awesome.
Vernetta Daniely (10/13/2020)
I waited in drive thru for 55 minutes on Tom Hill Blvd Wells Fargo. This should never happen on a Tuesday. Know your customer base and provide good efficient service. Pandemic is no excuse. All the more reason to employee more people.
Shannon Garay (08/12/2020)
This bank is so horrible. How u gonna tell me I can’t take my own money out. What in the world u have to go to your own branch how about you guys don’t no what you doing never will come here again
destiny dillon (09/15/2020)
I went in this branch to setup a bank account which I was really REALLY dreading but everyone was super nice and made the experience amazing .. Mr Pierre was very nice and patient he is awesome
M Vanderbilt (02/07/2020)
Your employees are not hungry enough. Do you ever notice the customer will give a new employee a break if the employee screws up. Do you ever notice how you can almost always tell when an employee is new. They will move slower than usual but they have that look in their eye that tells you that they are happy to be there and they will go above and beyond the call of duty. These people almost always give you a good experience. You end up talking to them more than you expected and they will leave an impression on you. I am not saying fire all your employees, but this location seems to lack people with that can do attitude. Surprisingly, while in the bank bringing what I would say is non-preferable business to the bank, I had an experience with the type of person that leaves that type of impression. This person seems to exist outside the average employee. I am in sales and I can generally spot a person spouting follow the script type customer service. Mrs. Tookes was exceptional. I may reconsider your bank in the future if she is my personal banker.nnSincerely,nnM. Vanderbilt
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