BB&T

The staff was friendly and super helpful and Perry Lee helped me open a new account so fast and very informative. I enjoyed the experience. Thanks

The worst customer service of any BB&T location. Avoid going to this location. It makes me want to change banks and probably will.

Unfortunately I bank with BB&T and this is my branch. The customer service inside is great but the ATM never works and it is a POS. I drive close to 15 minutes both directions to visit this ATM and it only works about half the time. very frustrating..

Rude, dismissive, generally unhelpful. Worst experience I have ever had at a BB&T branch.

How many of you guys walks in a BANK thinking you will cash your check an get fake money in return? Well on February 9,2019 I walked into this BB&T cashes my check an received fake money in return. The teller counted the money herself then again so that I can see that she is giving me the exact amount of my check the amount is correct so she sends me out the door. Later that day I go to a gas station an was told that I am trying purchase items with fake money. I tell the store clerk this must be a mistake I was given this money by a teller at a BANK. The store clerk pointed my attention to how they can tell it was fake money so a police report was filed. The officer explained to give 3-5 business days before coming to the station to get a copy of the report to take to the bank. I go get the report take it to BB&T an was asked do I have a account with them I do not so I was told “well you waited too late to come back here it’s nothing we can do”. The teller really did not want to be bothered with the issue so I said okay an called to speak with someone. I was told that in the pass someone had the same problem in the passed it was brung back an was told it was not fake but exchanged the money. I can not bring the fake money back to the branch the police have it for evidence. BB&T was really nonchanlet about having fake money in their draws NO ONE is being held responsible for not checking money held in a BANK giving out FAKE money and it’s very sad that you can not even cash your check without getting FAKE money from a BANK. My evidence for you guys is to make sure your teller check every single bill that you receive from this bank otherwise this can happen to you as well.