Map
Detailed Information
- Place Types Pet store
- Address 3941 Tamiami Trail, Punta Gorda, FL 33950, USA
- Coordinate 26.8885773,-82.0255578
- Website https://storelocator.petsupermarket.com/fl-punta-gorda-3941-tam
- Rating 4.4
- Compound Code VXQF+CQ Punta Gorda, FL, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
Upon entering the store, there was no friendly greeting like before when the store first opened. No one offered assistance, walked past a girl stocking shelves and not once did she say a single word to us. Walked past not one, but two managers and again, no greeting. Expired products on shelves. This store has significantly changed in customer service level since their grand opening. Maybe retraining needs to happen.
Went to major pet store to get a reputable inflatable dog collar. Took “Sally” along to assure proper sizing. Associate selected air collar from shelf and tried on dog. Assured me that this was the correct size. When I returned home I looked at the packaging. Size 10” to 14”. Dog has 16.5” neck. Took product back. Didn’t have larger size in stock! Surprise? Nearest store to original store 7 mi. Think she would check or recommend? No. Went there and bought the correct size.
Always love and support this store but for close to two years now the checkout process always takes forever. The cashiers never scan the items and put them in a bag when done, they just scan and leave on their counter which had and could cause them to scan one item twice. Also any items on sale has to be taken off the total by the store manager and it always takes a long time for the manager to come up to the register. Then for some reason it takes so much time for each item on sale to have the correct percentage taken off the price and I would think the store would have come up with a better system or buy a a better system so it doesn't take 30 minutes to check out. Besides that all the staff are very nice and helpful.
The staff is always friendly and greets you when you come in the store as well as tries to help you locate whatever your looking for.
Great selection of products. Staff was very helpful too. Prices were competitive with other pet stores.
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