Learning Express Toys

Pros: This place has a nice selection of toys and offers free gift wrapping.nnCons: They charge a premium for their toys. Sometimes to the tune of double what you can elsewhere.nnThe biggest issue, though, is how they have recently begun handling the demand for Squishmallows. They pathologically lie to customers, to the point that they can’t even get their own story straight. They will tell you they are sold out of an item that they will sell to someone else 5 minutes after you leave. They hide product in the back room and will only bring it out for certain people. Sometimes products will be hidden for days or weeks.nnIt’s embarrassing to behold.nnPerfect place to shop if you want to be lied to and pay double while doing so!

Norah was wonderful on the phone! I was looking for a couple squishmallows and i am from Illinois, for some reason we are in shortage of them because they blew up, as a long time collector i just was browsing the website and came across a couple i liked! Norah called and made sure the order was correct and verified that one of them was a little different then pictured online. Amazing service.! Shop with them!!

Lots of toy options for several age groups. I was hoping to find different things, but instead I found tons that I can get anywhere and here, it was priced higher. I left with nothing and don't plan to be back unfortunately.

We adore our local you store. They are a chain but, are locally owned. The staff is always so sweet and helpful. Everything I've bought from the store is high quality and lots of fun! They even offer gift wrapping for free!!

This was my first experience purchasing anything from this store because I live in Worcester & Westborough is a bit of a hike for me. However, they advertised these surprise bags on their FB page & it seemed like a very cool idea. The surprise bags promotion was that you paid $25 and the store picked what went in the nicely wrapped bag (it’s a total surprise for both the person purchasing it & the person receiving it). All I had to do was provide the age & gender of the children. I purchased 3 of these surprise bags, 1 for my son & 1 for each of my son’s 2 childcare provider’s kids as an end of the school year surprise.nI would have given this store 5 stars except I wasn’t thrilled with my experience when I called in my order over the phone. The person made me feel like I was disturbing/interrupting her by calling & rushed me off the phone. However, that was the only negative aspect of my experience. I had my son’s father (who lives a tad closer to Westborough- he lives in Millbury) pick up the bags and he advised me that the process to pick up the bags as easy and seem less which he appreciated. All 3 kids opened their surprise bags together today and the childcare provider informed me that all the kids loved the gifts that were inside the bags. I think these surprise bags are an amazing idea and the staff did a great job ensuring that the bags were a hit with the kids. I would suggest adding this option/promotion to your online/website ordering system so that if an employee is busy or having a rough day the customer doesn’t have to feel the impact of that; they can just order it online at their leisure.