Map
Detailed Information
- Place Types Bank
- Address 9041 Old Seward Hwy, Anchorage, AK 99515, USA
- Coordinate 61.1386188,-149.8625949
- Website https://www.key.com/locations/ak/anchorage/BRCH02420013/9041-ol
- Rating 2
- Compound Code 44QP+CX Bayshore / Klatt, Ancho
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 11:00 AM – 2:00 PM
- Sunday Closed
Reviews
This BANKS A SCAM,Customer Service is unhelpful, staff and management are rude and lie AND Dont expect to find any atm anywhere but at their bank offices and to be charged 20$ fee eveymonth because of their lack of accessible atms. Closing account with them ASAP. All replys from this companys a bot and nothing will be resolved.
Excellent service! The manager helped me with a problem and was very efficient, courteous and friendly. Everyone was friendly and helpful. A good place to bank.
I only gave a 1 star because zero was not available. After attempting to get a debit card for 3 weeks with no luck. Nobody returns phone calls, no one answers the phone and if they do they don’t help. Run fast and far do not go to this branch. So thanks to the financial advisor who answered the phone because it was ringing off the hook (me attempting to talk to a person) but couldn’t help me.
I’m really disappointed with this bank. I’ve only been with them a short while and communication is horrible. They either don’t answer the phone, don’t return messages or tell you they will call you back and never do. I’m incredibly frustrated. I don’t understand why they would run a bank this way.
Initial customer service was great. The reason I give this branch a 1 star is due to horrible communication. I work with banks, credit unions, and mortgage brokers for a living, and one of my biggest desires is good communication. I feel that this branch greatly lacks making communication a priority.
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