Map
Detailed Information
- Place Types Bank
- Address 701 E Tudor Rd, Anchorage, AK 99503, USA
- Coordinate 61.181653,-149.871116
- Website https://www.denalifcu.org/
- Rating 1.6
- Compound Code 54JH+MH Midtown, Anchorage, AK,
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday Closed
Reviews
I have been a loyal member for more than 10 years. Only recently have i had such great doubts in this CU ability to manage my personal finances. They are going through what they call an 'upgrade' which must have gone awry. I have called their customer service group several times in the past three days since their upgrade has taken place without anyone answering or returning my calls. I hope for the Members sake they fix these issues
Even though I am an account holder at this CU, this location (operations center) does not process shared branch transactions. Had to drive across town, and visit another branch to make my deposit in order to pay back my loan. What a waste of time and awful customer service.
Worst place to go! I had a loan with them and they would not approve to take my car out of state. I waited for a phone call for 3 days. Then I finally walked in and then they said no you can't transport. Horrible customer service. I have to find storage here, and buy another car out of state.
OMG this bank is a total nightmare, my payments on my deceased husbands truck were current yet they took the truck and held the balance, I have yet to get through this red tape. They called me while I was on vacation, they gave no indication of the process of keeping the vehicle to my name, held 20 k from my account, and then called and said they would auction it at 10k below value and I'd have to pay the balance. I'm so writing the president tonight, DO NOT DO BUSINESS WITH THIS BANK
I don't know what they do here but you can't access your account here. You can't withdraw or deposit money. There is nothing on the maps app or on the building that explicitly states this. So I'm leaving this review hoping to save someone a trip.
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