Chase Bank

Michelle the manager is great and has been very helpful with my Mom's account.

They help you quick and is never crowded

First, I had been a loyal customer of Chase Bank for many years, but today has changed all of that. I had an appointment today with Michelle, the manager, that was scheduled last Friday when I came in to open a CD account. They said that I should do that with the manager and we would make an appointment for Monday at 1:30. When I came in today, I was told that she went to lunch and I would have to wait for another banker to help me. This is terrible customer service and I may have to move to another bank. I didn't even get a call from them to apologize about the inconvenience. I even called the next closest Chase Branch (I had to call 6 times before someone picked up), and she said that they were busy today so I would probably have to wait to be helped. I am very disappointed with the quality of service!

A loyal Chase customer. We just moved to the area and needed some banking services. Had a neither extraordinary nor bad experience. The parking lot was almost full. The branch needs some updating but not going to a bank for ambiance anyway. Got what we needed.

I hope the lawsuit takes all chase employees down