Kaiser Permanente Chino Medical Offices

The people here were very rude. I would not recommend this medical office to any of my friends and family

I just switched to Kaiser P. recently, I had my first appointment yesterday for my 5 year old and 4 month old. My 5 year old only needed a check up and the 4 month old needed his vaccines. At my kids old pediatrician we would always separate the vaccines never all at the same time and yesterday that I went in I asked the nurse if we could do the same and she responded it was up to me but this were the shots he needed at this time, we talked for a bit but her attitude was of someone inpatient that just wanted to get it done when at the other place it had never been an issue. I went ahead and okayed the 4 vaccines and went home. My 5 year old and the new baby had never had fevers due to the vaccines but I know its common, well after this vaccines my 4 month old got a fever and vomit once at night. Today he still had a fever and I called kaiser to ask what I could give him for the fever and the person I spoke to took down all my info. case # etc. And after all that she asked me what would be the best number to be reached at, I gave it to her (same they have on file) and then she asked if I authorized for them to leave me a message and of course I said yes. This was around 4:40pm, well it's 10:16pm and I still haven't gotten a call back or message, nothing at all. Why kind of doctor/nurse/pediatrician is this? What kind of services? I need reliable health services! That when I need you for advice you have someone on the phone. I will be switching them back to health care partners ASAP!

Quick and easy Prescription pickup

Berry good service an all departmes Dr's e nurses front reception e pharmacy so verry veery profecionall. I'm recomend to any pt.

They are quick and efficient. I never have to wait past my appointment times and my doctor is awesome.