Windsor (Providence Place - Providence, RI)

Horrible horrible customer service the so called “manager” raised her voice at both my minor child about raising their mask first of all I am aware of COVID regulations however that does not give you the right to raise your voice at children specially speaking to them as they were adult. Clearly these employees need more experience and honestly need to be either trained or fired because I am not the first one who complains about the customer service. The people in the line were saying she’s crazy and extremely rude. Hopefully something is done about this soon because it’s a shame to have a place that sell nice things but the customer service be bad. This is bad for business for them because people can easily take their money elsewhere.

Just went to this location about two hours ago and did not feel welcomed by the woman working at all. She was so rude, miserable, unfriendly, and she should not be working in retail or especially on the floor knowing that you need to have good customer-service skills. I never write reviews about places but her attitude was uncalled for and made me leave the store all together.

I will NEVER again support this store. I went in there yesterday and I had a stroller where my kids were eating a snack in the stroller, not walking around or anything. A store employee humiliated me by rudely, not yelling but not talking either, saying “excuse me you cant have food in the store” and opening her eyes and shaking her head with attitude. I saw other moms in the store with strollers that had food and nothing. Plus being a mall store, im sure people go in all the time with food. I regret all the money I have ever spent in this store.

Bad bad bad customer service the manager is super rude specially to kids she should definitely have a different approach Andol she should learn how to talk to customers. I grabbed my kids and left.

They have really cute dinner/prom/cocktail dresses for pretty reasonable prices.nShoes are also quite nice and inexpensive.nCustomer service could be better hut what do you expect in this generation of workers? Not much.