Home United States Rhode Island Santander Bank

Santander Bank

1025 Smith St, Providence, RI 02908, USA

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Detailed Information

Place Types Bank
Address 1025 Smith St, Providence, RI 02908, USA
Coordinate 41.843369,-71.446281
Website https://locations.santanderbank.com/ri/providence/1025-smith-st
Rating 3.6
Compound Code RHV3+8F Providence, RI, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Frantz Gabriel (01/21/2021)

No sense of accurate information!. Spoke to Christine, a representative at this branch. Was given the wrong information regarding a deposited check. I’ve been waiting for 5 days for my check to deposit. Now I’m told I have to wait another 5 days for it to clear. Christine and Kathy said they would transfer me to customer service to assist instead put me on hold to later hang up on me. Very unprofessional and unethical practice. Due to unpleasant and low graded service. I will to switch to another Banking company. Santander is not an ideal bank. Please be cautious with them. Especially the malicious workers Christine and Kathy. They deceive and gives out incorrect information. Please reframe from from doing business with this branch.

Nidia L (Babyabby) (12/02/2020)

I have been giving the round around from different bank and online customer service and have been given no real answer about a check that's been on hold for Months and their the bank account hold nor the person who made the check can do anything about. How is this possible !!!!!!!

Anuli Love (04/17/2020)

Every time I go to the banking center on Smith Street in Providence, the staff are less than accommodating. They’re often rude, and I cannot complete my business. Today, I was told to wait for a manager, and, a moment later, another woman walked up, poised to speak to me. The first employee spoke from behind her, and she turned in the direction of the voice, looked back at me, shrugged, gave a chuckle, and walked away. I had gone there to open a bank account for my teenage daughter, so I cannot understand why they had such disgusting dispositions. I’ll look for another bank that doesn’t disrespect its clientele.

Jay Pathak (07/05/2019)

I am a regular at this branch. I must say this is one of the nicest branch around here, that I have seen. Quick service and courteous staff. Whenever you go they will be always smiling and in a good mood.nAlways clean and well organized branch. Ample of parking facilities. Have never used the drive-thru option, but have seen the staff service the customers and I think you will be fine even if you drive-in.nHope this helps!

mike maven (Mike Maven) (04/06/2019)

Frankly, I regret becoming a customer of this bank. Customer service at Santander in general is extremely rude and condescending, ATM software is painfully slow, and basic services that are no problem at other banks apparently cause tellers at Santander banks a great amount of grief and inconvenience. We will be closing our account soon and moving elsewhere.

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