Map
Detailed Information
- Place Types Pet store
- Address 1970 Portage Trail, Cuyahoga Falls, OH 44223, USA
- Coordinate 41.1481831,-81.5067925
- Website https://www.petsuppliesplus.com/Store/OH/Cuyahoga-Falls/Cuyahog
- Rating 4.4
- Compound Code 4FXV+77 Cuyahoga Falls, OH, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
Store is nice and clean. Animals seem well cared for. There are clean restrooms available. Staff is very friendly and knowledgeable. The prices are reasonable and there are frequently sales on fish and supplies. They always have the supplies I need for my fish tank. Great place to bring kids.
I am not one to usually write reviews but I just had to mention the AMAZING service that the manager Mike had given today. I placed an order for delivery that was delivered to the wrong address (not at fault of the store) and when I called to figure out what had happened, Mike took the time to figure out what had happened and then proceeded to have my order resent out to me. He let the Post Mates driver know the situation and even called me after the order was marked as delivery to make sure that I did actually receive my items. This service was amazing and I will definitely be sure to go to this specific location from here on out!
I typically have a very good experience here. Today I went in to buy my bird food. It usually cost me about $8. I buy it by the pound. The girl rang it up and said it was $12. I said that seems off. She looked at me in frustration and just stood there. Not willing to fix it. Another employee came over to fix and even said that's a lot for 2 lbs. He tried to fix it. He called over the manager. The manager comes over, he is speaking so loudly that other customers are looking. He proceeds to get louder telling me that the scales are different and I had 3 lbs. I was so embarrassed by him causing a scene that I just left the store. I simply didn't want to pay for what I was not purchasing. I think that's fair. Fix your scales and tell your manager not to cause a scene.
The dog wash station is nice and convenient, but you might as well bring your own towels. They never brought towels back and I assume the assistance needed button isn't actually hooked up to anything and is there for show. After hitting the button a few times over the course of 5ish minutes nobody came back to the area so I called the store and asked if somebody could bring me back a couple towels to dry my dog off. After waiting another 5 minutes nobody came back again so I just left. So if you go there to wash your dog, bring your own towels.
Has a good selection of products. Employees are always willing to help if not always knowledgeable about the products. Prices are a little high but wait for coupons and you'll get a good deal.
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