Map
Detailed Information
- Place Types Bank
- Address 4767 Boston Post Rd, Pelham Manor, NY 10803, USA
- Coordinate 40.89685,-73.8048241
- Website https://locators.bankofamerica.com/ny/pelhammanor/financial-cen
- Rating 3.3
- Compound Code V5WW+P3 Pelham Manor, NY, USA
Photos
Reviews
Banking on a Saturday is a disaster. 1 teller and a line out the door. Manager should have more tellers on busy days.
One teller working while all other employees congregate in little groups around the bank. This is the norm. Long lines and no leadership. Avoid this branch if possible.
If you are looking to make a transaction on a Saturday (when they have business hours working people can get to) block out a solid 45 minutes for it. 2 tellers, line out the door. People trying to withdrawal 1000s of dollars or send money with wrong routing numbers. Teller needed an override code, but the two people with the codes were helping others. Waiting area was chaos. 2 people working for appointments to open accounts or whatever. One poor pregnant woman running around trying to help safety deposit box clients and get someone a temp card.nnThe GM of this branch needs to staff better on Saturdays. Absolutely wild.nnCustomer service was good though, I admittedly screwed up my deposit slip and she helped out without a problem.nnJust needs some bodies, man!
Great courteous staff , never too busy and very attentive , always accommodating with all of my needs , I have never had a complaint ! I Love coming here seeing the bright smiles and everyone eager to assist my needs .
Like every Bank of America location, it is cold and lifeless. It’s feel like a chore to walk in the door. Only gave 2 stars because I feel bad for the people that work there.
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