Map
Detailed Information
- Place Types Hospital
- Address 1200 NY-300, Newburgh, NY 12550, USA
- Coordinate 41.4974932,-74.0708605
- Website https://www.crystalrunhealthcare.com/locations/newburgh
- Rating 3.2
- Compound Code FWWH+XM Newburgh, NY, USA
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
It’s upsetting to have to leave this negative review, myself as a patient have experienced good things here, but unfortunately I can not say the same for my mother. Crystal Run was not sending medical records to my mothers disability insurance, which led to my mothers health insurance to be terminated. The lack of concern for her case as well is disappointing. At this point I’m fearing the downfall of her overall mental and health. Where do I go for help with her case?
It is upsetting to have to leave this review, but maybe it will spark some changes. I was scheduled for a telehealth meeting with Dr. Tracy Williams today and after waiting for 30 minutes she still had not started the call.I then tried calling Crystal Run and after literally over 100 rings someone picked up the phone. After stating the reason for my call I was put on hold for another 10 minutes. When the operator returned he told me that she had an emergency and I would be contacted shortly. When I asked why no one had texted me to.let me know he rudely stated that it was not his control and hung up on me. The level of frustration is intense. I am seriously considering changing heslthcare centers.
My experience with Dr. S was bad. Crystal Run office staff always seem confused. They couldn't answer basic questions regarding my office visit. Its as if they are given minimal information on how to operate an office. Also, my visit with the Dr. was kept very brief. The entire interaction lasted for about 5 mins. She didn't spend a lot of time addressing my concerns.
Dr. Fakhoury is an amazing Doctor. His staff deserves anraise. They are Always caring, attentive & professional.
The staff was great, I needed an X-ray and results. The down side, I was on hold 10 minutes waiting to check in and it took an hour and a half to get the X-ray taken and the results. There was a lot of laughing going on while I sat there and waited for who knows what.
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