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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Photos
TCF Bank
TCF Bank
TCF Bank
TCF Bank
TCF Bank
TCF Bank
TCF Bank
TCF Bank
Reviews
Katieann Pelto (12/31/2020)
*DO NOT BANK WITH TCF* Terrible service and customer service. Tellers give inaccurate information and lie about what they are capable to do. I went there on 12/30 and spoke with a woman who said she was not able to reverse a charge and close my account, and said I had to call customer service to do that. When I called customer service they told me I have to get the fee reversed at a branch location along with closing my account. I went back to this location and I spoke with the same woman who told me I needed to pay the fee. After the game of cat and mouse TCF put me through I decided it would be easier to pay the fee and just close my account. I gave them a debit card to pay the fee with and she told me they only accept cash so I would have to pull out cash and come back, I asked her to make an exception since this has been a 2 hour ordeal and she said she would not do that. I chose to go to the TCF inside of Cub instead, and they were able to use a debit card to pay off the fee. I feel as thought the woman at this location lied to me two times; first about closing my account by calling customer service, and second by saying I had to pay the fee in cash when they were able to do this at another location.
Maurice Garbow Jr (03/10/2021)
I went to add someone to my account and the worker Dimitri seem like he didnt know what he was doing since he kept asking for help lost my forms with all my info and i went back after 24-48hrs they said to get a card amd it was never enter in there system because he lost it and then the karen at the desk starts talking to me with a attitude for no reason and she didnt even ask him what he did with the papers. Overall the place is horrible WOULD NOT RECOMMEND unless you like waiting 4-7 days for your money to come on.
rebecca “beck” fontaine (02/21/2020)
Gayla was a SUPERB teller! I have not lived in the Twin Cities for 30 years and recently moved back. She was hands down one of the friendliest and most helpful people I have met since relocating to the area. I came to open a new account here and asked her about housing in the nearby area and the information I got was sooo helpful! I look forward to banking with TCF THANK YOU GAYLA FOR BEING SO KIND HELPFUL AND DOWN TO EARTH!! ❤❤❤
Logan Bruesehoff (12/31/2020)
Do not bank with them. Terrible customer service.
Troy McLaughlin (06/18/2020)
The drive thru tellers are slow and not skilled at moving the lines at all...
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