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Park Nicollet Specialty Center at Methodist Hospital 6500 Building
Park Nicollet Specialty Center at Methodist Hospital 6500 Building
Reviews
Emily's Photography (06/16/2020)
Awful experience today. They do not care about their non-english speaking patients. We have been coming here for YEARS and they were horrible today.nnI specifically asked over the phone when making multiple appointments for my mom if I could go in and translate. they said YES. I come in and the front staff didn’t let me in and got in an argument with me, trying to say she will have to go up there and not understand whats going on OR she cam just leave. I ended up calling the OBGYN myself to see what we can do. They call me a lyer and claim they never gave permission for me to go up, so i said “can she go up and have me translate over the phone?” and they said YES. so, she went back up there and guess what? They said she can’t have me on the phone translating...nnI get that its COVID season, but I haven’t had this issue in other clinics this month (we have been to a few).nnThey VERY much to not care about their immigrant patients and they could have done better.
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