Bronson South Haven Family Medicine

Horrendous service. I moved to South Haven 3 years ago, changed doctors to this practice and will be finding a new practice, as getting my prescriptions renewed is a nightmare. I have to call the office every single month, wasting tons of my own time, to get my prescriptions renewed, even though I've kept all of my appointments and completed all of the necessary tests.

This facility is like entering another dimension of stupidity. I’ll save the long stories and just leave you with this: look elsewhere for healthcare.

Been going here for years. Not anymorenActually feel sorry for them BIG DISCONNECTnThey chosen to hide there poor sevice as policy.nDoubt if it will change

I would never recommend anyone use these providers. When I called to schedule an appointment, I asked if the practice accepted Medicaid. The secretary responded that yes, they accepted Medicaid. When I went in to their office for my appointment, they took my Medicaid cards and said everything looked good. I went in for my appointment. Right off the bat, the nurse made me feel rushed saying that the nurse practitioner I’d be seeing wanted to get to lunch. When she came in, she was hurried and curt, giving me little time to explain the issue I was experiencing. She DID NOT examine me, DID NOT run any tests. I have no idea why she thought it was appropriate to prescribe anything to me after no examination, but ended up giving me an obscene course length of a medicine that, after just one week, I discontinued use of due to a wiser and more helpful practitioner’s advice (she actually examined me and said that prescription had likely worsened my condition). The FNP spoke down to me and made me feel absolutely insignificant when compared to her impending lunch break. When I went to exit, the real kicker came: the secretary informed me their practice DID NOT accept my form of Medicaid. How, after having my insurance cards, did they not inform me of that sooner? I would never have seen such a horrid, guilt incurring, rude, inefficient, clueless, and ignorant provider, let alone PAY TO SEE HER. The secretary told me she would, “See what they could do” about the payment. Three months later? I receive a bill. Absolutely the worst practice I have ever been to. Unprofessional and mindless. DO NOT SEE THESE PROVIDERS.

Wonderful doctors! I feel that I was listened to and treated very well at this office, starting from the front desk to the assistants to the doctors all the way to check out! Highly recommended.