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Journeys

2800 W Big Beaver Rd, Troy, MI 48084, USA

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Detailed Information

Place Types Shoe store
Address 2800 W Big Beaver Rd, Troy, MI 48084, USA
Coordinate 42.5632709,-83.1837491
Website https://www.journeys.com/store/JOURNEYS-The-Somerset-Collection
Rating 3.8
Compound Code HR78+8G Troy, MI, USA

Openning hours

Monday 11:00 AM – 7:00 PM
Tuesday 11:00 AM – 7:00 PM
Wednesday 11:00 AM – 7:00 PM
Thursday 11:00 AM – 7:00 PM
Friday 11:00 AM – 7:00 PM
Saturday 11:00 AM – 7:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

kaitlyn S (11/06/2019)

Some of the nicest people I have ever met. Extremely helpful and pleasant to be around. Would love to just to hang out with them. Neil and Tiffany we incredible people and I went back to the store to ask for their name so I could mention them in this. 6/5 stars

April Melody Wolosion (10/31/2018)

I went in a few days ago to buy a pair of shoes. I work in a restaurant, so I needed a pair that was slip resistant. They didn't have any thing in my size, (the ones I tryed on were a half size too small.) So I had them order me a pair that were the right size. I was assured that they were slip resistant. Yesterday, they arrived, and were a full size SMALLER than the ones that I tried in store. I went in again today, and explained the situation. They didn't have anything in the same color, so I was forced to spend an extra on a more expensive style, one that I was told was slip resistant. When I got to work today, I was slipping around and almost fell multiple times. When I went back to the store, demanding a refund because I was lied to, I was told they can't because the shoes had been worn (for maybe two hours, I work in the same mall). I would have never bought them had I known they were not slip resistant. And now I am out 60 bucks, and stuck with a pair of shoes I can't even use.

Diamond Love (04/10/2019)

Doc Martin's well stocked, great customer service. Real leather shoes, that feel great!!!

Jen (02/02/2019)

I ordered a pair of Ugg slippers online and they arrived yesterday. After trying them on a few times (around my house) I realized that I wasn't a big fan of them. I went to this location to return them but the sales associate would not offer me a refund. She said that the slippers appeared to be worn and had scuff marks on the bottom. I was also told that the slippers could not be resold because of this. She offered me store credit or an exchange. I had them for less than a day and wore them for maybe 5 minutes. Thankfully the Journey's in Oakland Mall gladly offered me a refund. Don't think I'll ever shop at this location ever again.