Iroquois Memorial Hospital

This is the worst place to go they are rude and very disrespectful and unprofessional as soon as you walk in the door this includes all staff including a nurse named Sarah

After experiencing lots of tears and trauma for a routine blood draw to test my first daughter for lead levels, I decided to try IMH when the time came for that routine test with my second daughter. Not only did they get the sample on the first attempt there were no tears shed. They were amazing at taking care of my little girl and I will forever be grateful.

Jan needs to be fired from being a social worker and not hired for anything that is supposed to be supportive in situations like these. We got a call yesterday that my grandfather was dying. He is in hospice care at home. He was given 2-3 hours to 2-3 days. We immediately booked a one way flight from Arizona and spent $2500 to be here for him. She told us we need to leave and we aren’t welcome because we don’t communicate with him. I talk to him on a regular basis, on Friday when he called he sounded better then he has in a long time. we took a vacation up here to spend time with him Oct of 2018. He is a snow bird and has spent the last several winters with us in Arizona (until he got to sick to travel back and forth in 2018 which is why we came here) as I sat and cared for him, took him to all his appointments sat with him while he was in the hospital time and time again. She knows absolutely nothing about our relationship with him. His daughter (my mom) was told she wasn’t welcome to be here either as she was sitting there holding her dying fathers hand. This lady is nasty and as disrespectful as people get. She went as far as to say the pictures of the people around the house are the ones that care about him not us. If she would have opened her eyes she would have seen it was us in these pictures. She was rude from the moment she walked in the door. Hopefully she reads this and when it’s her time to go the people she loves are pushed alway from her as she sits there and dies. Jan, Karma is a B and what goes around comes around. And No I don’t accept your apology from our “misunderstanding” we understood you completely. Which I didn’t get until I called to file my complaint about her.nnI will say his nurse has been excellent and very helpful. Until this moment with Jan we had zero complaints.nnHopefully through the remainder of his care I can give more stars as one person shouldn’t ruin it for the whole company. But what she did was completely uncalled for.nnUpdate: they have sent a new social worker with his nurse and things are looking up. She has been extremely supportive.

Worst Hospital I have visited! We sat in the waiting room with my son for 2 full hours! We did get xrays taken, but that was it! At the 2 hour mark I went back and asked for his results and if we would be roomed soon! She said she doubted it on a room and the Dr wasn’t sure on test results! We left! We will never go back!!

The reason for the two stars: the staff is pretty nice and they tried their best. My mom also worked there and has explained it's not the steps fault it's the CEO and the owner.nnReasons why I don't like the place anymore: many people are quitting because the place is getting so run-down they won't even repair it right. Floors have been shut down before it has not funny. They now do not have an ER in are going downhill fast. I recommend as many as you workers can get another job and get the hell out of there. I have a feeling IMH will close down soon