Petco

The Customer Service is Great. I was picking up my order I had made online and last minute I realized I needed something for one of my Dogs Birthdays. The manager I believe helped me. They didn't have the item I was looking for so he took me to the ice-cream for the doggies and took the time to explain the flavors and He also made the package of the ones I wanted. Let me tell you. The dogs loved it. The Doggie Celebration was Great. No Better than Great. Thank you to the customer service workers at My Petco.

I just did a curbside pickup at this location. I placed the order before I left my house to run a bunch of errands and got a notification 2 minutes later that I could pick it up when I was ready. I got there maybe 20 minutes after placing the order and pulled up to the curb in front of the store. I had called and was waiting to get connected to someone in pickup when someone gently tapped on my window and asked me if I had an order ready. I gave Sam my order and she looked it up and told me to give her a sec to drop off the order in her hand and then she would get mine. She kindly put it in my backseat and thanked me for shopping at Petco. She smiled the whole time and seemed generally happy to help me. I was really impressed with the level of service that she gave me! Thank you, Sam, your hair rocks by the way!!! :)

you guys always seem to be out of my dogfood. Purina pro plan, so i need to go elsewhere thank goodness there is a pet supplies plus nearby. but since it is on my way home from work it makes it very convenient to stop by so i defiantly will be returning

Nate is the best employee there is! He goes above and beyond to make sure I am helped and has answered several questions for me each time I visited. As a first time dog owner, I am so grateful to feel so comfortable asking questions, getting help, and meeting new people at a pet store! Thank you so much!

They have this vital care which appears to be a great deal. However before they rolled it out they should’ve given some training on it to the employees AND the managers! Nobody seem to ever know what they’re doing and what should be a 5 minute visit turns out to be 30 minutes every time. Every time!! Extremely frustrating especially when I’m there with my dogs!