Map
Detailed Information
- Place Types Hospital
- Address 1300 N Arlington Heights Rd, Itasca, IL 60143, USA
- Coordinate 41.9911455,-88.0044973
- Website Unknown
- Rating 3
- Compound Code XXRW+F6 Itasca, IL, USA
Reviews
I recently brought my mother in for cataract surgery and I was first greeted by an unfriendly and rude receptionist. She seemed extremely irritated that I asked where the bathroom was. She flung my mothers ID on the counter instead of handing it to me. I could hardly understand what she was saying because of the mumbling under the mask. Luckily, another receptionist, Jennifer, came around the corner and took over and continued to check in my mother. She was a breath of fresh air and so cheerful for 6:30 am!!! When I asked where the restrooms were she gave me a very detailed description of where to find them. When I was waiting in the waiting room, I mentioned to the first receptionist that the TV was too loud and and she said “I don’t have control over that!” . May I please suggest a new face to greet your patients???!!! Someone that actually wants to be there??
I recently had cataract surgery at OSCI on both of my eyes ( 4 weeks apart). From the time I arrived to the time I was discharged my experience was nothing short of wonderful!! The staff was professional, caring and extremely friendly. The facility was comfortable and clean. The nurses made me feel so relaxed as They sensed I was quite nervous about having surgery on my eyes. They explained every step of the pre-op and post-op procedures as well as what I would experience in the operating room. I would like to give a special shout out to nurses Kathy and Kim. And, to Dr. Kovach and his surgical staff, you are all incredible! Thank you all for seeing me through this journey and for the gift of beautiful, clear vision.
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