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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 2:00 PM
  • Sunday Closed
Photos
PNC Bank
PNC Bank
Reviews
Jason Goodin (04/14/2020)
I've been with PNC Bank for just about 26 year's. They closed my business and personal account with almost no warning. I called thinking surely this had to be a mistake, but the corporate office confirmed that this was not a mistake. Do not bank with these people. The branch people are wonderful was on a first name basis with almost every single one of them. But the corporate office doesn't care about you as a customer. I think just closing someone's account with next to no notice should be illegal. I'll be checking on that. I spoke with the people at the branch and they were in shock that my account was closed like this. Lol they were trying to get me to apply for 100,000 credit line extension with them. It's been year's like 6-7 years since I had any type of fee or anything else negative on the account. Don't bank with these people, they don't have your interest at all just theirs
Amanda Jackson (04/27/2020)
I had an issue with an ATM deposit on Sunday and when I called the bank I was given incorrect information. My husband called and a dispute was filed. Unbeknownst to me this process was completed. So having been in the banking industry I called to get clarification about what the timeframe is and why we can’t get our money. I was treated with a snotty attitude and condescension by a branch manager named Adrian who was intensely rude and wouldn’t answer my question until I started to yell. To have to be escalated to that point, for me, on a Monday morning takes quite a bit of baiting. Clearly this person wasn’t aware of how to properly de-escalate a customer, or how to show an ounce of empathy. All I wanted to know was when I could expect a refund. I wanted my money. I’ll be seeking my banking needs elsewhere.
maryann Ramer (05/07/2020)
The employees at the branch are wonderful! Always friendly and helpful!
Corey Fleek (02/12/2020)
One star is too much for them!nnDO NOT bank with PNC, especially in the Crescent Springs Branch.nnJoe Duncan, the branch manager is a lying snake who should be selling used cars.nnHe deceived about promotional dollars they were supposed to give me but never gave me. I actually recorded him saying they would pay me promo dollars then two weeks later recorded him again saying that wasn't true. He then lied to the corporate offices about our conversation!nnThe bank also mistakenly charged me a variety of fees that I had to fight tooth and nail to get back.nnThis has been the worst banking experience ever!nnTake your money to 5/3 or Chase!
Jenn R (02/23/2017)
The staff at this location is always very friendly and helpful. We appreciate that they recognize us and even offer the dogs treats when they are with us.
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