Map
Detailed Information
- Place Types Bar
- Address 105 Chestnut St, Ames, IA 50010, USA
- Coordinate 42.0118527,-93.6108976
- Website https://restaurants.applebees.com/en-us/ia/ames/105-chestnut-87
- Rating 4
- Compound Code 296Q+PJ Ames, IA, USA
Openning hours
- Monday 11:00 AM – 10:00 PM
- Tuesday 11:00 AM – 10:00 PM
- Wednesday 11:00 AM – 10:00 PM
- Thursday 11:00 AM – 10:00 PM
- Friday 11:00 AM – 12:00 AM
- Saturday 11:00 AM – 12:00 AM
- Sunday 11:00 AM – 10:00 PM
Photos
Reviews
Ordered the food through the app at 7:45. It wouldn’t let me order ASAP so the earliest time was 8:20. Got there at 8:18 notified them that I was there. Didn’t receive food until 8:40. My order was very simple oriental chicken wrap with loaded mashed potatoes and a fry. So I’m assuming this order did not start until I arrived.
We did curb side and it wad fantastic. We also ate in the car so it was still fresh! Ice cream was still frozen correctly and even wrapped in foil to help! The guy running orders was super on top of what was going on too! Great car date meal!
Service was good. Drinks were weak and the cut of steak was very very chewy. Taste was good but I'd never order it again. I can make better steak at home.
Food is pretty good, especially for the price. The servers are always really cheerful and ready to help if you have any issues. I had an issue with an online order so I called for assistance and the manager was very apologetic and did everything he could to fix it. Just wonderful service all around. Lovely staff.
We sat at the bar rail for lunch on February 27, 2021 at approximately 1:30pm. There were only 2 other people sitting at the bar rail. We were “greeted” by the bartender (Nick), meaning he was staring at the computer and didn’t even look at us when he said hi. He took our drink order, then proceeded to not make the drinks. Instead he was choosing to handle his cash from a previous table that had already left, then just stand there talking to a coworker across the bar. Didn’t even come back to get a food order, on top of still not getting our drinks even started after approximately 10 minutes. Due to this lack of service (not just poor service, it was a lack of service), we decided to leave as it was clear we weren’t going to be served. After leaving, we called the store to talk to a manager (Mary) who couldn’t had cared less. She sounded like she was holding back a laugh and failed to do anything about the situation. This complaint will be going to Corporate so they can see how their customers get treated by not only servers but their management as well.
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