U.S. Bank Branch

I’ve never needed anything that required more than talking to the tellers, but they have always been nice and quick with service.

Terrible bank with absolutely soulless managers. They are charging me insane fees that are making it impossible to get my account back to a positive balance. When talking to the manager about the issue she was extremely rude and condescending. I will be taking my business to a credit union or somewhere else that doesn't treat their customers like complete garbage. I cannot express with words how horrible the manager here is.

Set up my account before coming to US Bank and have used this location for deposits/withdrawals. For three years I haven't had an unfriendly teller. Always smiles and always friendly people.

Yup, I bank here. Good customer service, never tried to get me into something I didn't want. I don't have anything to complain about. Apple Pay compatible too!

Poor customer service. Had transaction problems on my account and was redirected to a banker with an attitude problem. She (name withheld to shed some leniency) was sarcastic, part-racist part-hostile and did not even sound like she wanted to help. She tried to justify her incompetence by saying the manager was busy in a meeting. Will be closing the account and sticking with Wells Fargo as my main.