Map
Detailed Information
- Place Types Hospital
- Address 3316 US-280, Alexander City, AL 35010, USA
- Coordinate 32.9309003,-85.9701202
- Website https://russellcares.com/
- Rating 2.8
- Compound Code W2JH+9X Alexander City, Alabama
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
Posting under my husband's name. Went to this ER after passing 3 kidney stones, was placed in a room, ALONE, for almost an hour. I never saw or even talked to a nurse or doctor. Found it in my best interest to go home and suffer until Monday when I could call my doctors office. INSANE! IF YOU VALUE YOUR LIFE NEVER GO TO THIS ER!
My daughter was seen in the Emergency Department on 7/30/2020. From the ambulance service to the entire staff of the ER was so compassionate & informative. She had multiple fractures of her left leg & ankle & a severe sprain of the right ankle. The x-ray department did an outstanding job of getting multiple views of her injuries. Dr Eiland, was excellent, and had the x-rays emailed to her and me. When I had to get her medical records forwarded to her Primary Care Physician, Zera, a clerk in that department was extremely helpful. I would recommend this to facility to anyone.
My autistic son ran away this evening in the rain, walked miles getting soaked and cold. Thank God he was found after several hours of searching. I brought him to the ER to be examined to make sure he was ok and Dr Crawford refused to even give him a physical. Said he would not do it and then refused to write down that he was refusing to examine my son. The triage asked my son his weight and height, never checked themselves. I told them that the police recommended he be seen, he said he would not examine my son to please the police. Dr Crawford said as far as he was concerned my son walked in the ER fine so he must be fine. Horrible treatment. How can you refuse to even look at a special needs child that was out in the elements for hours. Not to even mention a frantic mom, they just completely blew us off. I'm furious!!!! Shame on you and this hospital!
I can understand the wait as emergency room doctors are busy saving lives but sometimes there is a person that needs help controlling symptoms or pain until they can be seen by their doctor. If you arnt dying might be safe to travel to sylacauga or dadeville and maybe get some compassion because this place certainly has none for you. So update they helped me with my pain in this particular visit but not until I left to go home which is 4 hours later.
I had to take my husband to the ER and Lynn Traywick, RN and his co-workers saved my husband's life. I will forever be thankful and grateful for the care that each of you gave to my husband. We could hardly understand a word the doctor said and he could barely understand us. I had a bad experience at the ER one time and didn't use Russell Medical Center for several years, Lynn Traywick and his co-workers changed my mind. Thank you and God bless!
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