Map
Detailed Information
- Place Types Pet store
- Address 2008 S 1st St, Austin, TX 78704, USA
- Coordinate 30.2450477,-97.7574972
- Website https://rivers-reefs-pet-center.business.site/?utm_source=gmb&u
- Rating 4.1
- Compound Code 66WV+22 Austin, TX, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
So thankful for this place! The Rivers & Reefs team introduced our family to Dave’s cat food and I’ve never seen my fur babies so excited to eat. It all started with food but now we get all of our pet needs here. Past the product selection, we just love the community feel we get every time we stop in.
The customer service on the phone was very rude. As I was told the animal I was looking for was not fair to keep in captivity but I could say the same for the birds you have squawking in the background. I was very taken back by her rudeness! She did not even inquire why or what the purpose was. Not to mention people eat what I want to get so how can you judge me when you are keeping other in captivity also. Kinda hypocritical if you ask me. I just wish people would not be so quick to judge and also match the customers attitude. Since I was not being rude nor harsh I felt that the snappy attitude and being hung up on was just very rude as I was still speaking and trying to ask a legitimate question to do with my search. I hope no one else gets their feelings hurt as I just did! And to speak on how much this bothered me, this is my very first review on anything EVER! And I just was hung up on. I’m not sure about the store or anything else but if the customer service in person or inside the store is anything like the treatment I just received than I would just advise you to stay away....
Love the staff. Great pet store. Always finding new stuff for my pits...
Super friendly owner! I called to see if they had Hill's Science Diet (they don't) and was informed that Hill's chose to drop independent retailers in favor of Petco and Petsmart (yuck). Couldn't have been nicer! Unfortunately my cats will barf if they get anything other than their specific food.
Very friendly customer service and good prices.
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