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Linda Thrasher (02/11/2021)
Please call me about my husband's dietary needs. He has been in hospital two weeks and he can't get well if he can't eat the food. He was doing better when he could choose what he likes. No one is giving him a choice. I tried calling and no one answers at nurses station or the other number if you have a problem. He was supposed to get Gatorade for his low blood pressure and he still doesn't have it.I will bring Gatorade but I can't bring three meals a day. Just let him choose something. That can't be that hard to do.
Kenneth Stephenson (02/17/2021)
So my grandma has been there for about a week. I am out of state. I call her every single day. The past 3 days she hasn’t answered her phone. I didn’t have her phone number for her room. So I decided to call the direct line. I know with the storm it’s chaos. Well I would call and I would hear a click then beep, beep, beep. That’s the sound when someone answers and hangs up. So I persisted to call over and over then the lady finally answered the phone rude as hell to me. I was straight to the point and told her what was going on, and how I don’t care if there is a winter storm there. This could’ve been an emergency and you tell me there is a crisis going on so you’re hanging up on people. Seriously?!? This hospital is a joke.
craig northey (12/05/2020)
Just wow. I called to ask if they do covid testing. A very rude lady said go to gallery furniture in Houston and hung up on me. Nita is her name as I found out when I called back.l asked to speak with her supervisor and he wasn't much nicer but did say to come in to the ER if I had symptoms, which I do- the reason I'm calling...... If this place gets 1 dime of my tax dollars, its wasted. People should be treated with respect, but you won't get it here.
Catherine Moore (03/12/2020)
It was hell on earth
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