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  • Tuesday Open 24 hours
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  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Hill Country Memorial Hospital
Hill Country Memorial Hospital
Reviews
BK Leedy (02/13/2021)
RAVE!!!!nI had an Arthoscopy(however it’s spelled, you get the point I’m sure) surgery on my knee at Hill Country Memorial today. Every person I dealt with from the front door and throughout was absolutely amazing!!!nIt was a great experience. Even though some of the people working hadn’t had power at their house since 8:30 AM yesterday(from the ice storm), they were cheerful and caring.nI’ve never had a bad experience there.nOur hospital workers are wonderful caring people and I appreciate them!!!ud83dudc95nSome of the people who helped me were, Debbie, Susie, Chris (anesthesiologist) and his fun assistant who I didn’t catch his name, Stacie, Emily, and Dr. Romanick and his assistant and the sweet lady that registered me!
Abram Salinas (09/13/2020)
On 9/12 I rushed my gf to this hospital as we were staying in Fredericksburg from out of town. She was in extreme pain, crying and doubling over. When we get to the ER to check in, it was pretty evident she was in a lot of pain and could hardly walk. Instead of taking her in to get the checks started, she’s told to wait and I was told to wait in my car. We’re from out of town and had no one else but each other and she was scared. She was the only person in the ER waiting room at this time. After a while she asked what the waiting time was going to be and the nurse said she’d go check. The nurse comes back and doesn’t say anything to her. My gf again asks what the waiting time is and she is told by the nurse, very rudely, that the ER was at capacity and she didn’t know how long it would be.nnShe walked out and I rushed her to Baylor in Llano, where we were seen immediately and found out she had appendicitis. Which could get pretty serious if it goes untreated or it ruptures. The caretakers at that facility were so helpful and caring! It was worth the drive there for sure surennI feel the professionalism and training at Hill Country Memorial is lacking. An RN should’ve been able to conclude that my gf wasn’t just there because of some “abdominal pain” the lady at check in literally saw her double over in pain. The lack of any empathy and sympathy with a full dose of apathy we experienced here, makes me feel lucky that we don’t live here and that Hill Country Memorial is not our local hospital.
Sheila Nelson (01/28/2021)
I was one of the fortunate persons to reach the Covid Registration site on 1/25/21. I was able to secure an appointment time, complete the registration and submit to Hill Country.nnWhen I had not received confirmation of my appointment within 24 hours, I started attempting to find someone that could/would confirm my appt date and time as well as tell me where I was to go to receive the vaccine.nnI called the listed number for registration no fewer than a dozen times, in addition to busy signals, I got a message that my call did not go through. When I was able to get your recorded message I left no fewer than 3-4 calls asking for appt confirmation. I also left 4-5 voice mails at the posted information/question number. I let 1/2 dozen text messages. I left 2 voice mails for the Covid Project Manager. I have left my phone/text and email information at each attempt to reach someone. All with absolutely NO responses.nnMy online assigned appointment was for today 1/28 at 12:45, As I have had no confirmation of that appointment I have chosen to remain at home and hope that I have not missed out on the opportunity to receive the vaccine. I felt that was better than turning up among a crowd and being turned away.nnI know that this was a busy and stressful time for all of you but it would not have taken 30sec to return a call, type a text or email to let me know what action I should take.nnI am qualified as a 1B patient.nnThis is why I have given your organization a 1 star review and hope that my experience is not the norm.nnSheila Nelson
Samantha Brickner (12/31/2020)
The only good emergency doctor is Dr. Young and the nurses that helped my mom!
Meghan Brown (11/12/2020)
Peterson is 100% better. Especially in how they have responded to COVID-19. This is not a very community oriented hospital.
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