Home United States Texas Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM)

6161 Long Prairie Rd, Flower Mound, TX 75028, USA

Map

Detailed Information

Place Types Bank
Address 6161 Long Prairie Rd, Flower Mound, TX 75028, USA
Coordinate 33.0695588,-97.0834339
Website https://locators.bankofamerica.com/tx/flowermound/financial-cen
Rating 2.4
Compound Code 3W98+RJ Flower Mound, TX, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Sam Capo (04/01/2021)

I have been a customer with Back of America for 10 years. Today's I was told by Ms. Laura I should close my account and go with another bank. I lost my job due to covid-19 I've been struggling to find work so my account has been quite low. A charge came in that put my account into the negative and it was continuously charged to where over 350 dollars were taken out of my account due to fees. I went into the bank to get this resolved and Ms. Laura had no interest in helping me. I don't know if it was my young age or the fact I had no money but I didn't seem to be worth her time. Instead of trying to fix the issue she continued to blame me and told me I should close my account and bank with someone else. So to anyone struggling don't go to bank of America try chase.

Brice Lukasko (04/01/2021)

This location is a circus filled with incompetent clowns. The experience starts when you walk in and you’re greeted by a condescending robot asking “do you have an appointment” in a tone as if they are accusing you of a high profile crime. If you say no, the robot lady hyperventilates and freezes in an overwhelming state. If you say yes, the robot lady begins to ask you several questions about your meeting with the banker as if she’s goin to conduct the meeting in place of the banker. You then speak with an incompetent banker Robot that takes a multiple of the time a normal competent banker would to conducts simple tasks. After they confuse themselves several times in attempt to complete basic tasks (while you’re thinking you’ll never leave), they have the audacity to try to upgrade your services. Not a pleasant experience but does make for a funny story to laugh about with others.

Brett Walker (11/24/2020)

Ester and Eric are great and very helpful. I needed things last minute and they chose to put the customer first and work within their schedule to still follow rules around COVD19 and help out our small business get some last minute work done during Thanksgiving week. This is the customer service I love to see!

Andreas Siegmund (01/30/2021)

Once a good Bank of America branch this location becomes more and more terrible with unfriendly staff that has no intention to serve customers. When you file an official complaint nobody responds. Customer service of the poorest. Plus, once open from Monday to Saturday this location opens now from 9A to 4P and is closed Saturdays, which makes it difficult for working people to visit the branch.