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Journeys

4801 Outer Loop #A232, Louisville, KY 40219, USA

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Detailed Information

Place Types Shoe store
Address 4801 Outer Loop #A232, Louisville, KY 40219, USA
Coordinate 38.1419289,-85.6712788
Website https://www.journeys.com/store/JOURNEYS-Jefferson-Mall?utm_sour
Rating 3.2
Compound Code 48RH+QF Louisville, KY, USA

Openning hours

Monday 11:00 AM – 8:00 PM
Tuesday 11:00 AM – 8:00 PM
Wednesday 11:00 AM – 8:00 PM
Thursday 11:00 AM – 8:00 PM
Friday 11:00 AM – 8:00 PM
Saturday 11:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Crystal Matlock (09/24/2019)

I love their selection and friendly staff.

Gina Martin (08/19/2018)

When I was trying to buy vans the young girl with blonde hair working said to me “Yeah we have sold a lot. I don’t know why I think they’re so ugly. I really think they’re hideous.” When they didn’t have the size I need. I don’t know why you’d insult someone trying to buy shoes at your store. She was also wearing sperrys so really didn’t understand insulting my cute vans

Lorrie Borho (11/27/2016)

I bought some Timberlands for my boyfriend paid $201.. but i got wrong size and he just wasn't into them so not even a full 24 hours i was returning them. The girl at store was returning them for me but bc I paid in cash the store manager used the excuse that bc its a Saturday (after thanksgiving) at 4:00 they didn't have the money in the drawer. Even though the chick clearly said all she had was large bills and needed his approval. So i asked when will u have the money? On a Monday at 9am? I told him i want my money or i will call the police he demanded me to leave store bc he didn't like my attitude. I asked if I could go to another store to return they said no. So i call mall st mathew while i stood at the entrance they were helpful to me to go to the underground journeys and return them there. I did. I walked right across to the underground journeys and they returned them with NO PROBLEMS!!!!!! they had informed me that. That store has many problems. Its not like I wasn't going to buy more shoes i have a daughter who love uggs and vans. But i will never purchase anything from them again. I will from now on buy from underground journeys and walk over to journeys and show them my purchase receipt and let them know how much they are missing out bc of their POOR CUSTOMER SERVICE!!!!!!

Chase Rothman (09/01/2016)

The customer service was terrible and they insulted me and wouldn't let me try on shoes in peace. Would not recommend.

lacalle502 (04/05/2019)

I bought some sapatos a day before, today I tried to change them and they think me not. The blonde girl is very nasty, treating the customersud83dudc3eud83eudd2cud83eudd2cud83eudd2c

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