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Chase Bank

721 W Belt Line Rd, DeSoto, TX 75115, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday Closed
Photos
Chase Bank
Chase Bank
Chase Bank
Reviews
Ann B (09/10/2020)
I went to the drive thru service to get a cashiers check for $3800. Filled out withdrawal form and provided my ID for verification. Five minutes later she said I needed another method of identification. I gave her my ATM card. Another 15 minutes went by and I asked if there was a problem because it was taking so long. She said the system was asking for verification. I spent 30 minutes at the window. Will not return to this bank. You have two forms of identification and yet you are still trying to verify signatures and looking a previous transactions in my checking account. Do I need to have make up on and my hair done to look like I am the person with a lot of money in a checking accounts? Very disturbing!
Cornell Cornish (04/16/2020)
Chase and this location is terrible. We have several business and personal accounts with chase and been coming to this branch for years, they used to have the best customer service ever before changing the team/staff about a year ago. We tried applying for the small business PPP loan during the COVID-19 pandemic and the business banker never called us back after leaving several messages and also emailing Tiffany, the branch manager. We had to go to a local bank that we didn’t even have an account with to get the job done.
Dawnece Paul (02/04/2020)
Sometimes they want to count my change, sometimes they don’t. The drive thru is also very slow. Shorted my deposit a dime and the lady was very unprofessional. Smacking gum in the drive thru camera.
Shhboom (10/25/2019)
Tiffany answered the phone and I had a question about the hiring process. She was very nice and informative
buliga levi (06/23/2018)
Very professional and helpful. Melissa Eldridge was of great help and assisted us in opening an account in a very professional way. Highly recommend.
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