Petco

After cancelling my appointment ahead of time for grooming using the app, I was blocked from making appointments. I did not know why. I made a new account and made appointment for the bath and teeth brush. I asked the front desk if cancelling caused me to be blocked. The lady said no canceling isn’t a big deal it’s when you no show. She then said she doesn’t know why I was blocked. Another lady came out of the back and made no eye contact, she then looked at molly and said that’s not a small dog to the other lady still not making eye contact with me. Molly is 10 pounds I told her. On the app it says X-Small is 1-10 pounds. She then says we go by the size of the dog not the weight. Why doesn’t the app mention that? I didn’t argue with her. I dropped molly off at 9:58 and I was told they would call. I figured it would be quick so I came back at 10:15 to buy something in store. I saw the lady that was supposed to be grooming molly but molly wasn’t in front. This was about 10:30. I called at 10:38 to get a time when molly would be done. Misti says she is drying and will call when she is done. It’s now 1130 and I haven’t gotten a call back. If she was drying at 1030 she should be done by now. I finally called at 11:58 and asked if she was done. They said she was done a while ago and they called but the phone rang and then made a click noise. ud83dude12Mollys skin is very red after picking her up. This is from over drying and clearly using high heat to dry her. Her ears weren’t clean nor her teeth. If you don’t like your job why work here? Give it to someone else that is happy to be where they work.

Very good place to shop for pet products, The staff is friendly and accommodating.

Not quite the selection I would like and prices are a bit much for things not made in the USA

Even though Petco is on the other side of town from us and the other big pet store, I always go to Petco. Your selection is fantastic and your employees are the best. They were so helpful when we adopted our newest baby, 1 yo Tatyana the cat, on Sunday 8/2.

Whenever I cant make it to an actual fish store, I can rely on petco to still have most of the chemicals I might need. The state of their marine system seems like it could use some work, but it looks like their crew is trying to make it better.