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Olivia Moses (04/13/2019)
Terrible, my grandmother was treated absolutely terrible. She came home with items missing, or being completely replaced by cheaper products so the hospital could keep the name brand. They replace patients medications that they have been taking for 40 years. They even replace medications that Specialized physicians have written to her (insulin, or medication for her rare blood disease)nThey do not allow patients any dignity. Several times a nurse would RIP the phone out of my grandmother's hand and hang up on me. Please consider sending your loved ones to Parkwest Senior Care, and or Erlanger.nI do not know nor understand how this operation had been allowed to continue, and we intend to begin a legal investigation pertaining to patients rights and care.
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