Shoe Dept. Encore

Cool store with a good selection. Very friendly staff. One staff member really helped me pick out a present for my mom, I think her name was Holly. She was so nice and helpful. I'll definitely be coming back here to buy my shoes from now on!!

The customer service is excellent! I love this store! Very nice people that really help and I feel they care. We've Never had a shoe store in this town like this. Never! I really appreciate it!

The staff was very helpful, great shoe selection, and was easy to order the shoes I couldn’t find there.

Only a Hi when I walked in this am. 2 associates where at the counter & just keep talking to each other. NOT once was I asked if I needed assistance even when I was trying on shoes, would have been great to be able to try the left shoe on, which they keep in the back evidently. There were only 2 other customers in the store & no one was helping them either. I found what I needed by myself & then when I went to check out no body was there, she walked to the back (not once stopping to check on any of us customers). Totally Rude & not even helpful staff. I still spent over $100 because I needed new running shoes but I won't be back. Management needs to work on these associates regarding customer service & helping customers!

They had a great variety of named brand shoes at really good prices!