First Citizens Bank

So friendly and helpful! It was Christmas Eve and they were working hard to be of great assistance!!

The teller was especially warm and friendly at the North Hills branch as is typical with their customer service. The only downside is that their personal services tend to cost more than at other banks. A specific example relates to purchasing new checks after a move. The cost was 25 to 35% more than at other banks. Otherwise, I enjoy banking at this branch of First Citizens Bank.

I used this branch for a few years and got excellent service from the tellers, especially the head teller--Rachel Chapell. The branch is conveniently located across from the business of North Hills Shopping Center and very near the 440 Freeway. If you are coming from the 440 Freeway, take the Six Forks/ North Hills exit. Generally, the branch is quiet and does have an ATM machine in the parking lot.

I wouldn't come back here if it was the last bank on earth. The person who opened my account was possibly the worst person I could have gotten. Didn't even explain account terms to me and added on a joint telling me it was necessary when it wasnt. I would have cancelled my account if not finding Tammy in Princeton with first citizens. Ok bank just don't go to this location!!!!!

Friendly staff