Wells Fargo Bank

Banker went out of her way to notarize an important document for me. She was efficient, courteous and professional.

I have never been one to write reviews but this one is important to me. We made an appointment last week to see a banker. This was the closest location with an appointment as soon as possible. Scheduled it for March 2nd at 9A.M. I went to this site to get the address and length of time to get there. I decided to read the reviews. My heart dropped at all the horrible reviews. I told my son, as we were leaving to go, to expect an extremely long wait and very rude unprofessional staff. We were a bit early but walked up near the door and did not face the door so they would not think we were expecting them to unlock the door early and upset anyone. Out of the corner of my eye I saw movement....there was a young lady RUNNING to the door and welcomed us so nicely. Moving the large Covid rules signs and apologizing for the not having the door unlocked. She immediately took us to our banker and introduced us. This banker, Denis Godnenko, immediately stood up and shook our hands, introducing himself and welcomed us. SHOCK SHOCK according to the nasty reviews shown. This, to my son and I is an amazing Well's Fargo Branch and would highly recommend it. I wish I could give it 10 stars!!!!!!!!!! Denis was amazing and made a recommendation of how to take care of an issue I thought I would have to see my lawyer about, to change/add to my Will. Saved me big money!nThank you Denis and thank you to the wonderful young lady greeting us!

By far, the slowest bank I have ever been to. Out of 4 lanes in drive thru, typically only 2 open.nJust gets old. Try to pop in to make a deposit, and I need to allow 25 mins. Covid is not to blame! Lack of enough employees to support current customers is.

Terrible customer service. I made an appointment as they asked so that my soon can open his savings account, which they closed for nothing. My 15 year old soon didn't have a ID which he is under my adult account. Waited an extra 20 min pass my app for them to tell me to reschedule not come right back. 0 stars

Just waited 25 minutes in the drive through to withdraw money from my account. Honestly pathetic.