BB&T

In the middle of all that is happening now this bank is doing nothing but trying to RIP off hard working people. When I first opened my account I flat out told them 3 times...I DO NOT WANT over draft protection...it is a flat out RIP off and the quickest way possible to dig yourself in a hole. Somehow it got turned back on...or so they say and now I have a balance of -$220. When i ask why they said it is a 36 dollar charge everytime something tries to come out. They refuse to refund my money for something I made extremely clear I did not want and was flat out their fault. DO NOT BANK WITH THESE CROOKS!!!

Horrible service!! Totally unacceptable!! ud83dudc4e

nice lady's at window

I walked in to BB&T for information about why I should use this bank. I know most people do not think about this but banking is a very serious matter. Where do you want to invest your money. I went to the location in Lumberton NC on Pine Street. I talked with Mrs. Beverly Britt. She treated me with the up most respect. She took care of everything I needed to in a timely matter and respected me by not rushing me out of the office when I had questions. If I had to pick a banker to see about opening a checking account, I would defiantly go see her. 5 Star rating from me.

Too many charge's