BB&T

I’ve been inside in line for over 10 min! The drive thru is moving at least! Slow slow!! I’m thinking of moving my business to another bank!!!

The staff is always happy just been really slow with the drive thru waited 45mins in line need more people working

BBnT @Lumberton,NC is the worst branch of the local banks in the US with my experience. Slow and lazy.. The waiting line is a mile long and they are talking and laughing inside the plastic wall. No matter how many people are on the line, it’s not their business. Horrible horrible customer service every singe day. I hope they have another branch in this town. All these people gotta get fired ASAP

The customer service is terrible. The only person I’ve been able to get to actually assist me with issues I have with my account is Andrew. I would not recommend this bank to anyone. Will be closing this account soon.

There cant be a manager here. Every week the line is to the door. The staff is working nonchalantly. Expect to be here at least an hour.