Bank of America (with Drive-thru services)

If I could give zero stars, I would. Katie Jones was the most unprofessional bank representative I have ever spoken to, second only to her supervisor, Shonn Carter. There was no privacy when I went in for a SCHEDULED appointment with Katie Jones on 9/28/2020 and my information was discussed in the lobby. Ms. Jones was also late to the appointment and refused to even try to help me with a previous claim she filed on my behalf.nAlso, do not use Zelle, which Bank of America promotes on their app and website, because Bank of America offers NO protection to their customers. Why would a company promote something they aren't able to help you with?

BOA has been one of the bestnBanks I've used. Even my mobile,nPaperless account has been very good, and that's saying something.nThanks to BOA.

Excellent staff, quality service!

Have had an account with B of A for almost 20 years. Tried to deposit a check and did not have account # . They could not find the account # so would not let me deposit the check. That is ridiculous in this day and age. Customer service is not good!.

They suck machine is always not working!!! Do not go there.