State Employees’ Credit Union

The worst drive thru service in rocky mount. Sat in the drive thru over 30 minutes to just cash a check. With all 4 lanes open. Never going back to that branch.

Worst customer service I have ever received dealing with them. Was only one there and was told it would be 1:45 before I could see someone. I said ok. Waited patiently. The individual I spoke with cod not answer my question about refinancing, and said she needed to speak with someone else, and she would give me a call by the end of the day. She didn't bother to run my information or anything. Well the end of the day came, and I never received a call back from anybody. I just had surgery, probably should have been in bed resting, but was told I could be seen when I called and asked. So I got dressed and suffered through the pain. Guess I should have tried Nashville or Sunset.

Adam was awesome with making my auto loan process perfect! He was nice and professional. Great customer service is what I love. Thanks again Adam!

The customer service makes the trip worth while.

Went in and it was quit busy, I was feeling dizzy and went to sit down. They quickly asked if I was ok, I told them I just got dizzy standing up and had to sit for awhile the said it was fine . Must of blacked out from my Diabetes sugar low, the quickly helped me bring my sugar up so I could compleat my transactions so I could go home, Thank You ...for helping me Dennis L Best Customers Service people are friendly