First Citizens Bank

Have used First Citizens for 6+ years now after moving to the area. Great friendly customer service and always ready to help. Got a home loan through this branch with Jan Revis and was always helpful with any mortgage questions I had. Even better First Citizens serviced my mortgage the entire time and didn't sell it off line a lot of lenders do. Highly recommend First Citizens for banking and the staff of this branch as well.

I came to this bank when Entegra sold. I dont get off work until 5 o'clock. Now I have to go to my employers bank to cash my paycheck. I cant get off through the week before 5. So I cant even deposit my money here at first citizens. Guess I need to switch banks again. Every other bank stays open until 530 or 6 on Fridays. So much for customer service!

They now close at 5 pm on all weekdays including Friday. Used to be 6 pm. How am I supposed to deposit my paycheck now when I don’t even get off work until 5 pm? What a crummy bank.

They have been good to me and went out of the way to help me get PPP funds during the 2020 pandemic.

The Grecian or Roman facade of this bank intrigued me before I moved to Sylva, NC. I spoke with Tina Moore who helped me set up my checking account and is very personable and knowledgeable.nI worked with Jan Revis to set up my savings and get a credit card that works for me. I returned to talk to Jan about direct deposit and routine payment of my auto loans.nWhen I evaluated the website before moving I was impressed with the online banking setup.nI am not a fan of the Wells Fargo size banks that have cheated people with regularity. I feel very comfortable at First Citizens because of the people there.nnWell First Citizens has some really stupid clods running things; they declined to give me a credit card; so I moved my $50,000 savings to Jackson Savings Bank.nWhen my old house sells where shall I deposit the $150,000? Not at First Citizens!