State Employees’ Credit Union

Just trash. Try calling this garbage branch... nobody will ever answer the phone.

Like how this location usually has decent teller numbers unlike other larger national banks. Most SECUs have a large section of the bank that offer services for customers and this location is more of the same. Hours here are better for workdays when compared to large banks. No Saturdays however.

I love this office only because of 1 person! Michael Rawls. He is probably the best officer there to speak with! My credit score, debt, loans everything financial Iv needed has improved with his advice and attention. He has went above and beyond to for all my account issue questions and concerns. Overall For the company I enjoy having State employees as my bank for over 10 years my money has went through this bank and Iv never had an issue that wasn’t resolved.

I just left this office and I had the worst experience with NOE he was not professional and I felt he was not knowledgeable on anything he was talking about. He invited another loan officer in his office with him and she sat there and never spoke or introduced herself! When I addressed these issues no apology or putting me at ease was done! I will NEVER return to this specific location or advise anyone else to go here! Awful experience!

Spoke with Jasmine at this location. I called with an issues and Jasmine provided great customer service and was very professional even when I was short. Jasmine not only fixed my problem, she provided me with additional information to avoid having the same problem. Jasmine went above and beyond to help me