First National Bank

Branch Manager Adam is RUDE! He enjoys the power of management but will NOT help you. Good luck dealing with him. The tellers are kind and willing to help any way they can.

Adam the branch manager is the worst, you can't work with him on anything. The ladys that worked there where amazing and went above and beyond for there customers and they no longer work there anymore. Sad to say that after today I will no longer bank with first national because of him.

idk what happened here but this needs new management. absolutely awful

Been a customer of this branch for almost 3 years. I have direct deposit for my payroll check from my employer who is a huge multi - million dollar company in Kernersville for many years. Yesterday i took my check to have cashed and they would not because i did not have enough funds in my account to cover the check. The branch manager said he could if he wanted to but didnt want to take the risk. THERE WAS NO RISK! I hope First National will look into this because today after meeting with him to discuss this i am sad to say i will be taking my business to Truliant who will cash my checks from this company even if i dont have a checking account with them. There is also another place in Kernersville that will cash this companys payroll checks also. Bottom line I think First national should find a branch manager that is willing to look at certain situations where there is clearly no risk and make an exception to cash your customers payroll checks. He only wanted to talk about what all he could do for me other than cash my check like it was not a big deal. The staff I have dealt with are superb but it is a shame your manager is not as good as his staff. VERY DISAPPOINTED!!!!!

Unfair and discriminatory treatment and intentional decline of an application THEY ENCOURAGED me to come in and apply for and after THEIR organization sent me a Pre-qualified letter in the mail.