BB&T

Rushed to get there before 6 on Friday. Because the lobby is closed, everyone is using the drive-thru. The place was packed! One of the employees directed all cars into a lane, then put cones out, to let late-comers know the bank closed at 6. I got to the carrier at 6:30, and there were still @ 6 cars there. However, the guy in the bank said they were CLOSED, and wouldn't service us! Everyone in line had to leave without banking services! Absolutely TERRIBLE CUSTOMER SERVICE! I'd give 0 stars, if possible! Apparently these folks don't know that there are OTHER OPTIONS!

The manager Chip called the police on me after my radiator went out on their property. I was there for no more than 10 mins and he called the police. I also am a member of this bank and was there conducting business. Probably the worst customer service I have ever received from an establishment.

I've had only good experiences here. This location feels staff empty. Not many employees work here. But I've received good service and no problems while I've been here. I personally don't have a BB&T account but I'd think it's not a bad bank.

Nice people, banking here for years. new faces after they got robbed. Buts still nice.

Small BB&T Branch.nnWe don't bank here but here's our experience.nnWe went in to have some papers notarized. My In-laws sold their house to their son and the Son was a BB&T Customer and had got the home loan from BB&T. the papers we needed notarized was for the BB&T loan.nnWe were treated very rudely and sent away to get them notarized elsewhere. add to this the my I'laws both are wheelchair bound.