BB&T

Nice staff. Fully competent and friendly enough. Many customers complain about their security requirements, like having to show a picture ID when making a cash deposit, but I welcome them. I will say that their drive up windows (and the bank itself) sometimes close a few minutes before the scheduled time and that is beyond aggravating. I don't appreciate speeding cross town to make a crucial deposit or withdrawal, get there with 3 minutes to spare and find that the bank has just gone dark.

Atm never works, they just replaced it and still doesn’t work. Smh.

Great staff!! Actually enjoyable to do banking

Convenient location, and friendly service.

I have two accounts, personal and business. The tellers are fine, do a great job, but don't ask for any help on any other matter, the rest of the staff is borderline incompetent. They charge for checks, statements, and everything else. My wife is at a different bank and she gets the same services free. I would love to change, but it is so difficult to extract business from a bank and they know it which is why they don't really care how they treat you.