Allegacy Federal Credit Union

Wait times for the drive thru is a joke. We will be waiting AT LEAST30mins to get thru the line with all three lanes open. By far the worst branch I have had to deal with. The customer service with allegacy in my opinion has went down hill the past few years. I would not recommend them to anyone.. I will never bank with this bank again. I would give zero stars if it let me

I totally regret opening an account with this bank. It’s not easily accessible to get to my funds. Wait times are between 45 minutes-1 hour in the drive through line. They are severely understaffed which results in ridiculous amounts of waiting to make transactions. Their lobby hours are limited and not convenient for people who have to work all day. You also have to schedule a time to come into the bank (when it’s open) and the wait time for an appointment is at least a week. If you have important business to tend to, this banks infrastructure won’t allow you to be efficient.

They've been a good bank for me.

This location of this Bank has mostly African-American personnel, they are not very kind to the Latino community, they really need better training or they are need hiring new personnel that have professionalism without adding that they are very slow. I prefer to go to other locations of these Bank where they treat with dignity and respect.

This is the worst allegacy I think ive ever been to. I've sat in line here twice for an hour the first time, and 45 mins the second time(no lie, I kept track). Its absolutaly rediculous!! Amd they also forgot to give me my ID back the first time so i had to go back through the line!